Frequently Asked Questions

Select a Category

Innovations
Alexa Echo Touch
Touch Control
Aromatherapy Showers
General Questions
Subscriptions
MotionSense
Care & Maintenance
Installation & Power
Operation
Nebia by Moen
Smart Faucet
Smart Shower
Automation
Care & Maintenance
Connectivity
Installation & Power
Operation
ioDigital Upgrade
Smart Sprinkler App
U by Moen Shower
Automation
Care and Maintenance
Connectivity
Installation and Power
Operation
ioDigital Upgrade
U by Moen Smart Faucet
ioDigital
Installation & Repairs
Finding a Model Number
Installation
Replacement Parts & Repairs
Replacing a Cartridge
Returns
Kitchen & Bar
Installation Considerations
Maintenance
Moen Quality
Sinks
Moen App
Burst Protect
Health Protect
Winterize
Smart Water Network
FLO
FLO Protect
General Questions
Installation
Operation
Smart Faucet
Smart Shower
Automation
Care & Maintenance
Connectivity
Installation & Power
Operation
ioDigital Upgrade
Smart Sprinkler
App
Controller
Soil Sensor
Sump Pump Monitor
ioDigital
Troubleshooting
Bathroom
General
Kitchen